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Isabelle Fontaine

Strategy & operations · Senior Manager · Paris

Isabelle Fontaine

Seven years at McKinsey & Company redesigning operating models and taking out cost across retail, consumer goods and financial services — 12 engagements led, €380m in identified client value.

  • 7years at McKinsey & Company
  • 12engagements led
  • €380midentified client value
  • 3languages — French, English, German

Featured engagement

Problem, intervention, result

Clients are described by sector and region only, as on the CV.

Retail · As Senior Manager · 8 months · 3 countries

Redesigning a European retailer's operating model

Problem

A major European retailer was losing margin to the shift to e-commerce.

Intervention

Led an eight-month operating model redesign spanning three countries.

Result

€140m in cost savings and an 18 percentage-point improvement in fulfilment speed.

More engagements

Automation, supply chain and capability

Three more pieces of client work, from AI-enabled process automation in banking to a procurement programme for 120 managers.

Financial services · Senior Manager

AI-enabled automation in loan origination

With 40% of loan-origination processing still manual, she designed an AI-enabled automation roadmap across six workflows.

62% less processing time; €28m annual cost saving

Consumer goods · Engagement Manager

One procurement and logistics strategy

A supply chain fragmented across nine markets, brought under a unified procurement and logistics strategy.

€72m in savings; SKU range rationalised by 34%

Procurement & operations · Engagement Manager

Capability programme for 120 managers

Led a client capability-building programme for 120 managers across procurement and operations.

85% reported measurable improvement at 90-day follow-up

Inside the firm

Tools, teams and reviews

  • Built a zero-based budgeting framework, adopted as a standard tool by the European Operations practiceConsultant
  • Managed teams of 4–7 consultants across all engagements; 3 direct reports promoted to ManagerSenior Manager
  • Delivered 5 engagements in retail, travel and financial services; exceptional performance rating in 4 of 5 reviewsConsultant

A strategy and operations consultant who redesigns operating models, takes out cost and brings automation into manual processes — working in French, English and German.

Isabelle is a Senior Manager at McKinsey & Company in Paris. She joined as a Consultant in Berlin and Paris in 2018 and has since worked across retail, consumer goods, travel and financial services, leading 12 engagements that generated €380m in identified client value.

Her work centres on large-scale operating model redesign, cost transformation and AI-enabled process automation. She holds a Master in Management from HEC Paris and a BSc in Economics from Sciences Po Paris.

  • Based inParis, France
  • Open toLondon, Amsterdam
  • LanguagesFrench, English, German
  • SectorsRetail, consumer goods, financial services
  • FirmMcKinsey & Company

Capabilities

Sectors and capabilities

  • Operating model redesign
  • Cost transformation
  • AI / automation strategy
  • Zero-based budgeting
  • Procurement optimisation
  • Change management
  • Retail & consumer goods
  • Financial services
  • Advanced Excel & PowerPoint

Experience

Seven years, one firm

  1. Jan 2023 — Present

    Senior Manager

    McKinsey & Company, Paris

    Retail operating model redesign (€140m) and a banking automation roadmap (€28m a year); teams of 4–7 consultants.

  2. Apr 2021 — Dec 2022

    Engagement Manager

    McKinsey & Company, Paris

    Consumer goods procurement and logistics strategy across 9 markets (€72m); capability programme for 120 managers.

  3. Sep 2018 — Mar 2021

    Consultant

    McKinsey & Company, Berlin / Paris

    5 engagements across retail, travel and financial services; built the zero-based budgeting framework.

Education

Training

  1. 2016 — 2018

    Grande École — Master in Management

    HEC Paris

    Top 5% of cohort; exchange semester at the London School of Economics.

  2. 2013 — 2016

    BSc Economics

    Sciences Po Paris

    Magna Cum Laude.

Contact

An operating model to rethink?

isabelle.fontaine@email.com

  • +33 6 12 34 56 78
  • Paris, France — open to London / Amsterdam
  • linkedin.com/in/isabellefontaine

Fictional candidate — contact details shown as plain text only.